Category Archives: News

ACCC Customer Update – Cashback, Warranty and Consumer Enquiries

TrueEV understands that some customers remain concerned about cashback offers, warranty support and other purchase-related matters. Recent comments attributed to the Australian Competition and Consumer Commission (ACCC) reaffirm that the Australian Consumer Law applies to businesses supplying goods and services to Australian consumers, including overseas businesses. The ACCC has also reportedly stated that it expects

An Update on TrueEV’s Current Position

Recent media reporting has, in TrueEV’s view, mischaracterised and sensationalised the company’s current position. TrueEV was appointed as the exclusive importer and distributor of XPENG vehicles in Australia and, by the nature of that arrangement, relied entirely on XPENG for the ongoing supply of vehicles. Following a series of events over the past 20 months,

An Update from TrueEV – 6 May, 2026

Dear Valued Customer, I am writing with an update on recent developments affecting TrueEV and XPENG in Australia. Let me start by apologising for not contacting you sooner. Background  TrueEV was appointed as XPENG’s exclusive importer, distributor, and retailer in 2024. Since then, we have invested significantly to establish the brand locally — building a

Fresh wave of Chinese XPENG EVs to hit Aussie roads as BYD and Tesla face new turf war: ‘Growing demand’

Another Chinese-made electric car brand has vowed to disrupt the already-competitive Australian EV market currently dominated by Tesla and Chinese carmaker BYD. XPENG has claimed “growing demand” in Australia has warranted ramping up the delivery of its mid-size SUV to 1,000 a month from August. TrueEV is exclusively importing XPENG to Australia and CEO Jason Clarke has claimed the brand will be

XPENG G6 Now Compatible with Tesla Superchargers in Australia

TrueEV, the exclusive importer, distributor and retailer of XPENG in Australia, is pleased to confirm that XPENG G6 vehicles (800V architecture) have successfully completed compatibility testing with Tesla’s 400V Superchargers (V3 and V4) following the global rollout of Tesla’s 2025 firmware update. This development further enhances charging flexibility for G6 owners, offering greater convenience and

TrueEV announces opening of XPENG Showroom & G6 Giveaway at Crown Sydney, Barangaroo

TrueEV, the exclusive importer, distributor, and retailer of XPENG vehicles in Australia, is proud to announce the official opening today of the Crown Sydney XPENG showroom, located on the ground floor of Sydney’s premier harbourside destination for luxury lifestyle, entertainment and hospitality. Designed to deliver a premium and immersive experience, the new XPENG showroom brings

Final days to unlock XPENG Australia’s 10-Year warranty offer on the G6

TrueEV, the exclusive importer, distributor and retailer of XPENG electric vehicles in Australia, has today reminded customers that June 30 marks the final chance to access it’s unmatched 10 year warranty offer on the highly acclaimed XPENG G6. The XPENG G6 has already captured attention for its sleek design, smart technology, and outstanding value. This